Terms and Conditions

  • Fish is a natural product and may vary in size
  • All photographic representation of menu and promotional items are serving suggestions only
  • All products are subject to availability
  • Tableware not included
  • Please take care and be advised that some fish products may contain bones
  • Promo starch cannot be swapped for salad unless otherwise stated
  • Delivery conditions may vary according to different restaurants
  • Allergen Warning: msg, sulphites, wheat gluten, soya, and dairy ingredients
  • Our product may be unavoidably in contact with shellfish. Please be aware should you be allergic to shellfish

Our Standard Menu T’s & C’s:

  • All hake fillets available grilled or fried.
  • While stocks last.
  • Prices are subject to change without any prior notice.
  • Coca-Cola, the Dynamic Ribbon Device and Coke are registered trademarks of the Coca-Cola Company © 2017.

Our Express Menu T’s & C’s:

  • All hake fillets available fried only.
  • While stocks last.
  • Prices are subject to change without any prior notice.
  • Coca-Cola, the Dynamic Ribbon Device and Coke are registered trademarks of the Coca-Cola Company © 2017.

Delivery

  • Each restaurant has a designated delivery area that is indicated on the Site for each particular restaurant in relation to where an order is placed. Only deliveries within the designated delivery area of 3km (three kilometers) from the restaurant are accepted. If the delivery area is not specifically mentioned on the website or app in relation to the particular restaurant that the order is placed, such area is deemed not to be included in the specified delivery area for that particular restaurant. Fishaways reserves the right not to deliver any goods to an area outside of the specified delivery area.
  • However, Fishaways may, at its sole discretion, elect to deliver goods to an area outside of the specified delivery area, subject to a reasonable delivery fee. The calculation for determining the delivery fee will be based on the actual kilometres travelled ‘door to door’, for clarity the delivery fee is calculated “as the crow flies” distance calculated from the restaurant ordered from, to the first point of entry (i.e security gate).
  • Fishaways strives for the highest quality and therefore certain menu items might not be available for delivery.
  • Orders of 10 (ten) or more meals, whether they are ordered by a single user or multiple users acting in conjunction with one another, may be excluded from delivery or certain of the delivery Terms & Conditions might not apply.
  • Delivery times may be affected due to bad weather, traffic conditions and/or any other unforeseen circumstances.
  • A minimum order value of R65 per order is required to qualify for delivery.
  • A minimum delivery fee of R15 is charged per delivery order within the 3km (three kilometer) defined radius per restaurant.

Delivery Cost & Payments

  • All extras will be charged for.
  • All prices shown are inclusive of VAT at the standard rate.
  • Prices are subject to change without prior notice.
  • The payment choices are either cash or credit card/debit/cheque through a sufficiently 3D secure payment system (VISA/MasterCard) for orders placed via the App, the website or the Fishaways contact centre upon collection or delivery of the goods.
  • Alternatively payment can be made online by credit/debit/cheque through a sufficiently 3D secure payment system.